Privacy Policy
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Privacy Policy
Your Privacy is Our Priority
Protecting Your Personal Information
At Reekworth Schools, located at www.reekworthschools.com, we are committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, store, share, and protect the information gathered through our website, including data collected via our analytics tools, live chat function (WhatsApp), and newsletter sign-up. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Reekworth Schools is an educational institution dedicated to providing high-quality education. We act as the “data controller” for the personal information collected through this website, meaning we determine the purposes and means of processing your data.2. Information We Collect
We collect various types of information from and about users of our website, including:a. Information You Provide Directly:
This includes personal information you voluntarily give us when you interact with our website features:- Newsletter Subscription: Your electronic mail address and any other details you provide when subscribing to our newsletter.
- Live Chat (WhatsApp): Your phone number, name (if provided in the chat), and the content of your messages when you use our WhatsApp chat function to communicate with us.
- Comments on Posts: Your name (or chosen username) and the content of your comments if you interact with blog posts or news articles.
- Inquiries: Any personal details you provide when submitting inquiries through contact forms or direct electronic mail.
b. Information We Collect Automatically (Website Usage Data):
When you visit our website, certain information is collected automatically through analytics tools and cookies to help us understand how the site is used and to improve your experience. This may include:- Your Internet Protocol (IP) address.
- Browser type and version.
- Operating system.
- Referring website addresses.
- Pages viewed on our site, time spent on pages, and navigation paths.
- Date and time of your visit.
- Geographical location (general, not precise).
3. How We Use Your Information
We use the information we collect for the following purposes:- To Operate and Maintain Our Website: Ensuring the website functions correctly and efficiently.
- To Communicate with You: Responding to your inquiries, providing information you request (for example, via WhatsApp chat), and sending newsletters if you have subscribed.
- For Analytics and Improvement: Understanding how users interact with our website to enhance its content, functionality, and user experience.
- For Security and Fraud Prevention: Protecting our website and systems from unauthorized access, cyber threats, and fraudulent activities.
- For Legal and Regulatory Compliance: Adhering to applicable laws and regulations, including the Zimbabwean Cyber and Data Protection Act, and responding to lawful requests from public authorities.
4. Legal Basis for Processing (for International Users, for example, from European Union/European Economic Area)
For individuals visiting our site from regions like the European Union or European Economic Area, our processing of your personal data is based on the following legal grounds:- Consent: For activities like sending newsletters or using certain cookies, where you provide explicit consent. You have the right to withdraw your consent at any time.
- Legitimate Interests: To operate our website, respond to your inquiries, analyze website usage, and improve our services, where our interests do not override your fundamental rights and freedoms.
- Performance of a Contract: If you engage in activities that lead to a contract (for example, an admissions inquiry that might lead to enrolment).
- Legal Obligation: When we need to process your data to comply with a legal requirement.
5. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:- Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (for example, website hosting, analytics providers, electronic mail service providers for newsletters, WhatsApp messaging service providers). These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (for example, a court order or government agency request), or to protect the rights, property, or safety of Reekworth Schools, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, secure network configurations, and regular security audits. While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymize it.8. Your Rights Regarding Your Data
In accordance with the Zimbabwean Cyber and Data Protection Act and general data protection principles, you have certain rights concerning your personal information:- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your personal information under certain circumstances.
- Right to Object to Processing: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Right to Restrict Processing: You have the right to request that we limit the way we use your personal information.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
- Right to Complain: You have the right to lodge a complaint with the relevant data protection authority in Zimbabwe (the Postal and Telecommunications Regulatory Authority of Zimbabwe – POTRAZ) if you believe your data protection rights have been violated.
9. Children’s Privacy
Reekworth Schools is an educational institution for children. We understand the importance of protecting children’s privacy online.- We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent, unless permissible under applicable law.
- For students enrolled at Reekworth Schools, personal information is collected and processed based on the consent of parents or legal guardians, or as necessary for the performance of our educational services.
- If we become aware that we have inadvertently collected personal information from a child under 13 without appropriate consent, we will take steps to delete that information promptly.
10. Cookies and Tracking Technologies
Our website uses “cookies” and similar tracking technologies to enhance your Browse experience and collect website usage data.- Cookies: Small text files placed on your device by your web browser when you visit a website. They help us remember your preferences, track website traffic, and understand how our site is used.
- You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
- Further details on the specific types of cookies used and how to manage them will be provided in a dedicated Cookie Policy, if deemed necessary, or expanded upon in this section.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post any changes on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:- E-Mail: info@reekworthschools.com
- Phone: +263771153191, +263772134038
Last Updated: July 16, 2025
